We don’t do New Year’s resolutions here at Graham, as we believe in offering great service all year round. If we did, they’d be something cool, like more pipe juggling (don’t try that at home!) – instead, we thought we’d take the time to remind you of our promise to you, our customers.

Doing it for the trade

Whatever job you’re working on, you need parts, so the first bit of The Graham Promise is you get the products you’re after. We’ve got the brands and products you want in our branches and available for delivery – there’s also hundreds of products in our Always Available range, so you can get what you’re after on the day.

We know you’ve got somewhere to be, so whatever we can do for you, we’ll do it fast – whether that’s in person, over the phone or online, before you buy, while you’re buying or after.

Sometimes, you might have questions or want advice, which is why we make sure you talk to people in the know. We’ve got a knowledgeable network of staff, who understand the job and want to make sure you get what you need.

Last but not least, we want to make sure you always get your money’s worth – that means individual attention, competitive pricing and no-fuss returns.

Our customers are important to us and we want to make sure you’re getting the best service possible. Just pop into your local branch to get sorted with the right parts!