Introducing The New And Improved Graham Plumbers’ Club!
April 18, 2018
Our Plumbers’ Club loyalty scheme has helped you earn a ton of coins and rewards over the years, but we’ve just made it even better for you!
You told us what you wanted, so we listened and did just that.
We’ve made it even easier for you to qualify for and redeem rewards!
There’s no need to meet a sales target – you’ll now start earning points straight away after you log in and sign the terms & conditions. Speaking of which, the scheme now uses points rather than coins. For every pound you spend (excluding VAT), you’ll earn a point.
Don’t worry if you’ve already earned coins this year. They will automatically be transferred into points.
We’ve also created a different theme for each promotional period. You’ll get even more rewards throughout the year with a range of different goodies, from crates of ale to theme park tickets and luxury holidays. Our first theme for May and June is Summer Fest – where you could win bonus points or tickets to Reading and Leeds festival!
Why the change?
The changes to our loyalty scheme are a direct result of your feedback.
Dave Pollard is our Customer Experience Marketing Manager: “We spoke extensively to both members and non-members of The Plumbers’ Club to understand what installers want from a loyalty scheme and have adapted our offer accordingly.”
“It’s now so easy to earn and redeem points, why wouldn’t you sign up? We have seen The Plumbers’ Club experience much success since its initial launch four years ago. This latest update demonstrates how Graham listens to its customers – putting them first and aiming to reward all our loyal customers.”