We’re honoured and proud to say we’ve been given the Supplier award for Distribution by Barratt Developments PLC! It recognises our commitment to customer service and satisfaction, and we couldn’t have done it without the hard work and dedication of the whole Graham Family.

Keeping customers happy

The Distribution award is part of the Best Service Provider category, where winners are decided based on a range of criteria, including product availability, logistics management, relationships development and customer service.

“We are delighted to have been presented this award in recognition of our distribution services,” said our Marketing Director, Ian Kenny. “We are committed to providing great customer service at Graham, whether we’re looking after larger development companies like Barratt or installers who visit our branches. It is a pleasure to work with Barratt Developments and we hope that our relationship continues to grow and strengthen.”

A strong partnership

We’ve been working with both Barratt Homes and David Wilson Homes since 2016, growing from covering six divisions to 21.

Barratt Developments’ Group Procurement Director, John Adams, presented us with the award, saying: “Over the period we have been working with Graham, they have shown an absolute commitment to customer satisfaction, a willingness to understand and exceed our expectations and, as a consequence, their divisional reach has increased over time, driven by performance reputation.”

Making sure our customers are happy is really important to us. Our team always go the extra mile and we’d like to thank our staff for their hard work, as well as Barratt for honouring that!